ID #1632

Why do I receive emails with the subject line "Domain transfer failed”?


You received this email from our customer-support, because your entered AuthInfo-Code or AuthCode is incorrect, that meas the domain-transfer could not be completed.

Please log in into the customer panel and correct the Authinfo/Authcode to start the transfer again.

Please proceed as follows:
· log in into the customer panel.
· select the corresponding contract.
· click ''Domains'' in the left menu in the area ''customer-/contract data''.
· correct the Authinfo/Authcode in the area ''AuthCode''.
· click "Save" to safe the settings

Tags: authcode, authinfo, Domain, transfer

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