If you have an EUserv contract and you want to contact the customer support by
phone, it is necessary to indicate a phone password for authentification.
The phone password is set via the customer panel.
Please proceed as follows:
- Log in into the customer panel with your customer date.
- Choose the menu item "Customer Data".
- Set your phone password in the respective field "Please set your phone password: (for calls, must be exactly 6 digits)".
- Save your modifications.