If you ordered an EUserv Hosting plan two Email facilities are available:
Facility 1: Authenticated Email delivery via SMTP server
Facility 2: Not authenticated Email delivery via PHP-function 'mail()'
Both facilities have to compliance with certain requirements.
If using authenticated Email delivery via SMTP server, please check the following requirements:
-
Did you select/specify the correct SMTP server?
-
Did you specify the correct user?
-
Did you specify the correct password?
If using not authenticated Email delivery via PHP-function 'mail()', please check the following requirements:
-
Does the dispatcher ('FROM:') contain an Email-Alias of your Webspace? If not, please change the dispatcher into an Email-Alias of your Webspace, because only these are permitted.
-
Is the Email-Alias assigned to an Email-Account of your Webspace (Wildcard entries are not permitted)? If not, please change Email-Alias accordingly to an Email-Account of your Webspace, because only these are permitted.
For further information regarding eMail-Alias and eMail-Account please have a look at EUserv Wiki:
http://wiki.euserv.de/index.php/Kundencenter_Email_Weiterleitung_Alias/en
http://wiki.euserv.de/index.php/Kundencenter_Email-Accounts/en